May 24, 2017 6:11:52 AM from ken to All Participants: hi May 24, 2017 6:11:56 AM from Emily Finch to All Participants: Hi Ken! May 24, 2017 6:12:24 AM from Grace Seng to All Participants: Hello all, this is Grace Seng - Learning & Development Manager, Singapore May 24, 2017 6:12:27 AM from Emily Finch to All Participants: Emily Finch, Head of Management Capability! Based in London, i am not a morning person it's 6:12am :o May 24, 2017 6:12:33 AM from ken to All Participants: I'm take care of the Uatex Business in Asia, I've been with TR for 25 years May 24, 2017 6:12:35 AM from Belinda Teh to All Participants: Hi everyone. I'm the Head of Research in Penang for the Enhanced Due Diligence division. May 24, 2017 6:12:48 AM from ken to All Participants: sorry typo .. Autex. May 24, 2017 6:13:07 AM from Belinda Teh to All Participants: I have been with the company for 11 years and been managing people for the past 7 7 years May 24, 2017 6:14:32 AM from Emily Finch to All Participants: :) May 24, 2017 6:19:46 AM from Emily Finch to All Participants: DONE! May 24, 2017 6:20:51 AM from Abigail to All Participants: -------What specific skills or resources did you find necessary for your transition? May 24, 2017 6:21:38 AM from Abigail to All Participants: Communications May 24, 2017 6:22:20 AM from Abigail to All Participants: leadership - managing people skills May 24, 2017 6:22:46 AM from Grace Seng to All Participants: Belinda - Communication skills (across different levels), leadership skills (managing people - small to larger teams), motivating team May 24, 2017 6:26:05 AM from Grace Seng to All Participants: Ken - Managing people, being a leader (who pushes things forward), Communicating roadmap/direction to team, keeping team motivated amidst changes/restructuring May 24, 2017 6:29:39 AM from Abigail to All Participants: ---------- Which skill areas / learning content was not provided that you were expecting, or needed for your role? May 24, 2017 6:29:39 AM from Grace Seng to All Participants: Resources - HRBP, HR group mailbox May 24, 2017 6:30:56 AM from ken to All Participants: learning how to formally manage people whom were previously your peers May 24, 2017 6:31:58 AM from Belinda Teh to All Participants: communication protocols May 24, 2017 6:32:40 AM from Belinda Teh to All Participants: how to motivate team members May 24, 2017 6:34:30 AM from Abigail to All Participants: Recruitment May 24, 2017 6:34:53 AM from Abigail to All Participants: ------------------- May 24, 2017 6:35:06 AM from ken to All Participants: don't - haven't had open positions May 24, 2017 6:35:21 AM from Belinda Teh to All Participants: Yes to recruitment May 24, 2017 6:35:36 AM from Abigail to All Participants: ---Managing time off requests May 24, 2017 6:35:52 AM from ken to All Participants: email toi line manager, & absman May 24, 2017 6:36:03 AM from Belinda Teh to All Participants: my team and I manage time offs ourselves May 24, 2017 6:36:08 AM from Belinda Teh to All Participants: line managers May 24, 2017 6:36:22 AM from Abigail to All Participants: ---------- Performance management (goal setting and achievement) May 24, 2017 6:36:43 AM from ken to All Participants: line manager only May 24, 2017 6:37:01 AM from Belinda Teh to All Participants: Workday May 24, 2017 6:37:14 AM from Abigail to All Participants: Employee ad-hoc inquiries May 24, 2017 6:37:28 AM from ken to All Participants: answer myself May 24, 2017 6:37:37 AM from Belinda Teh to All Participants: line managers, site manager and HRBP May 24, 2017 6:37:39 AM from ken to All Participants: & my manager May 24, 2017 6:37:56 AM from Abigail to All Participants: ------- Building a diverse and inclusive team environment May 24, 2017 6:39:03 AM from Belinda Teh to All Participants: Resources from The Hub, HRBP and the team of line managers May 24, 2017 6:39:23 AM from ken to All Participants: I'm fully supportive of diversity & inclusivity so rarely look for help. May 24, 2017 6:39:28 AM from Abigail to All Participants: ---------- Methods to provide feedback to my employees May 24, 2017 6:39:48 AM from ken to All Participants: phone, eikon messenger, email May 24, 2017 6:40:11 AM from Belinda Teh to All Participants: verbal and email May 24, 2017 6:40:43 AM from Abigail to All Participants: ----------- Coaching my employees May 24, 2017 6:42:00 AM from Emily Finch to All Participants: sorry my audio is disconnected May 24, 2017 6:42:14 AM from Belinda Teh to All Participants: materials from MaTR, The Hub, Learning Portal May 24, 2017 6:42:35 AM from ken to All Participants: phone & personal experience and TR online learning, learning portal May 24, 2017 6:43:06 AM from Grace Seng to All Participants: Ken - Harvard Manage Mentor/Harvard biz reviews May 24, 2017 6:43:18 AM from ken to All Participants: yes but only recently May 24, 2017 6:44:32 AM from Abigail to All Participants: ---------- Providing career development conversations May 24, 2017 6:45:25 AM from ken to All Participants: hmmm... have been having difficulty with this May 24, 2017 6:51:41 AM from ken to All Participants: nowadays, you need to chase it. It doesn't seemto come to you anymore. The conversations I have are usually about deciding what you want to do. May 24, 2017 6:52:07 AM from Abigail to All Participants: ------------- May 24, 2017 6:53:01 AM from Belinda Teh to All Participants: memos from the top management May 24, 2017 6:56:56 AM from Abigail to All Participants: ------------------------- May 24, 2017 7:01:55 AM from Belinda Teh to All Participants: sorry i got disconnected from audio May 24, 2017 7:02:22 AM from Belinda Teh to All Participants: back on audio May 24, 2017 7:03:18 AM from Emily Finch to Belinda Teh (privately): Hi belinda, can you try and disconnect and rejoin? May 24, 2017 7:03:19 AM from Belinda Teh to All Participants: maybe i'll call back in again. please give me a minute May 24, 2017 7:03:29 AM from Emily Finch to Belinda Teh (privately): sure! May 24, 2017 7:03:37 AM from Emily Finch to All Participants: Sure May 24, 2017 7:04:11 AM from Emily Finch to All Participants: seems great now! May 24, 2017 7:07:05 AM from Belinda Teh to All Participants: reources from the internet, seeking help from colleagues with more experience in the respective areas May 24, 2017 7:07:19 AM from Belinda Teh to All Participants: *help > advice May 24, 2017 7:11:21 AM from Belinda Teh to All Participants: Goal Setting, Coaching for performance, Beyond Unconscious Bias May 24, 2017 7:11:36 AM from ken to All Participants: 4. 7. 1. May 24, 2017 7:27:55 AM from Abigail to Emily Finch (privately): text chat