June 23, 2017 8:39:08 AM from Emily Finch to All Participants: pieh has lost audio June 23, 2017 8:39:27 AM from Emily Finch to All Participants: ok they're back! welcome back Peih-Chun June 23, 2017 8:39:47 AM from Si Hui Seng to All Participants: Hello Everyone, this is Grace Seng, L&D Manager APAC June 23, 2017 8:40:03 AM from Emily Finch to All Participants: Emily Finch, 9 fabulous years i've been here of which 3 of them i have been a manager. June 23, 2017 8:40:04 AM from Jennete Padayao Camalig to Host (privately): I'm from Capital Markets Publishing and been with the company for 18 years June 23, 2017 8:40:19 AM from Sherry Pan to All Panelists: My name is Sherry Pan, Client Specialist Manager in Taiwan. I joined TR for 4 years June 23, 2017 8:40:24 AM from Pieh-Chun Tsai to Host, Presenter & Panelists: Hi all, This is Peg from GGOANA, Senior Territory Sales Manager June 23, 2017 8:40:53 AM from Jennete Padayao Camalig to Host, Presenter & Panelists: I'm from Capital Markets Publishing and been with the company for 18 years June 23, 2017 8:41:45 AM from Pieh-Chun Tsai to All Participants: Yes, can do now :) June 23, 2017 8:41:58 AM from Pieh-Chun Tsai to All Participants: Hi all, This is Peg from GGOANA, Senior Territory Sales Manager June 23, 2017 8:42:03 AM from Emily Finch to All Participants: hurrah! Thanks Peg! June 23, 2017 8:42:13 AM from Jennete Padayao Camalig to All Participants: I'm from Capital Markets Publishing and been with the company for 18 years June 23, 2017 8:43:12 AM from Pieh-Chun Tsai to All Participants: Sorry, I am Peg, I'm with TR 3 years already :) June 23, 2017 8:43:19 AM from Yi Zhang to All Participants: Yi Zhang, also can call me Paul, I worked for TR 8 years. started from Aug 2009. I am in ET&O and DataScope Team. QA manager. June 23, 2017 8:43:20 AM from Jennete Padayao Camalig to All Participants: yes!, thanks you June 23, 2017 8:43:30 AM from Jennete Padayao Camalig to All Participants: my first job June 23, 2017 8:43:34 AM from Jennete Padayao Camalig to All Participants: :) June 23, 2017 8:43:44 AM from Jennete Padayao Camalig to All Participants: sure June 23, 2017 8:51:55 AM from Abigail Mirarchi to All Participants: ------------------What specific skills or resources did you find necessary for your transition? June 23, 2017 8:52:46 AM from Jennete Padayao Camalig to All Participants: Coaching for Performance and dynamic delagation June 23, 2017 8:53:30 AM from Yi Zhang to All Participants: ownership, deeper understanding about the projects I am working on, understanding the goals, roadmap. Work as a role model for the team member. June 23, 2017 8:53:47 AM from Sherry Pan to All Panelists: engagement with cross dept June 23, 2017 8:54:20 AM from Abigail Mirarchi to All Participants: ---------------Which skill areas / learning content was not provided that you were expecting, or needed for your role? June 23, 2017 8:55:25 AM from Jennete Padayao Camalig to All Participants: When I transition as Account Manager - training on how to handle accounts esp I cam from Content (production) June 23, 2017 8:57:03 AM from Yi Zhang to All Participants: When I am a new QA team lead,- training on how to delegate the works to others, how to encourage team members June 23, 2017 8:57:09 AM from Sherry Pan to All Panelists: Whiile I became a Manager, I hope to know more about HR tools June 23, 2017 8:57:31 AM from Abigail Mirarchi to All Participants: --------------------Who did you contact or where did you obtain support to your needs? June 23, 2017 8:57:52 AM from Sherry Pan to All Panelists: Support from The Hub June 23, 2017 8:58:03 AM from Jennete Padayao Camalig to All Participants: my immediate manager and I learn as I do the job June 23, 2017 8:58:27 AM from Yi Zhang to All Participants: FIrst talk with my manager, second I will find some senior manager in my office and talk with them for my questions and try to get answers. June 23, 2017 8:58:32 AM from Jennete Padayao Camalig to All Participants: though afte few months we have formal training on handling calls June 23, 2017 8:58:34 AM from Sherry Pan to All Panelists: My manager is almost the same date on boarding with me June 23, 2017 8:58:58 AM from Sherry Pan to All Panelists: HR June 23, 2017 8:59:54 AM from Abigail Mirarchi to All Participants: --------What specific skills or resources did you find necessary when you joined? June 23, 2017 9:01:11 AM from Abigail Mirarchi to All Participants: ------ Which skill areas / learning content was not provided that you were expecting, or needed for your role? June 23, 2017 9:02:43 AM from Abigail Mirarchi to All Participants: ------------Recruitment June 23, 2017 9:02:44 AM from Jennete Padayao Camalig to All Participants: HR June 23, 2017 9:02:47 AM from Sherry Pan to All Participants: HR June 23, 2017 9:02:48 AM from Emily Finch to All Participants: e.g. i go to my HRBP June 23, 2017 9:02:51 AM from Yi Zhang to All Participants: My HR parter June 23, 2017 9:02:52 AM from Pieh-Chun Tsai to All Participants: HR yes June 23, 2017 9:03:02 AM from Sherry Pan to All Participants: Workday June 23, 2017 9:03:05 AM from Abigail Mirarchi to All Participants: -Managing time off requests June 23, 2017 9:03:25 AM from Pieh-Chun Tsai to All Participants: absence managemnet June 23, 2017 9:03:26 AM from Jennete Padayao Camalig to All Participants: ERIC June 23, 2017 9:03:28 AM from Yi Zhang to All Participants: Absense management June 23, 2017 9:03:30 AM from Sherry Pan to All Participants: AB June 23, 2017 9:03:37 AM from Jennete Padayao Camalig to All Participants: yes June 23, 2017 9:03:45 AM from Jennete Padayao Camalig to All Participants: a system June 23, 2017 9:03:47 AM from Jennete Padayao Camalig to All Participants: :) June 23, 2017 9:03:47 AM from Sherry Pan to All Participants: Absence Management June 23, 2017 9:04:09 AM from Si Hui Seng to All Participants: My first time seeing Eric as a system! June 23, 2017 9:04:16 AM from Abigail Mirarchi to All Participants: ---------Performance management (goal setting and achievement) June 23, 2017 9:04:23 AM from Emily Finch to All Participants: our receptionist in London is called Eric! June 23, 2017 9:04:30 AM from Yi Zhang to All Participants: OPM and then workday. June 23, 2017 9:04:36 AM from Sherry Pan to All Participants: Workday June 23, 2017 9:04:38 AM from Jennete Padayao Camalig to All Participants: Workday June 23, 2017 9:04:46 AM from Pieh-Chun Tsai to All Participants: SFDC June 23, 2017 9:05:17 AM from Si Hui Seng to All Participants: OPM - Performance Management June 23, 2017 9:05:40 AM from Abigail Mirarchi to All Participants: -------Employee ad-hoc inquiries June 23, 2017 9:06:05 AM from Jennete Padayao Camalig to All Participants: ERIC June 23, 2017 9:06:19 AM from Pieh-Chun Tsai to All Participants: email June 23, 2017 9:06:26 AM from Sherry Pan to All Participants: check with AM team leader and Email June 23, 2017 9:07:10 AM from Yi Zhang to All Participants: If I can not answer, I will ask my manager or some other senior manager. June 23, 2017 9:07:24 AM from Abigail Mirarchi to All Participants: ---------------- Building a diverse and inclusive team environment June 23, 2017 9:07:55 AM from Sherry Pan to All Participants: weekly meeting and team building June 23, 2017 9:07:57 AM from Jennete Padayao Camalig to All Participants: the hub and my friends from HR and Pride at work June 23, 2017 9:08:28 AM from Yi Zhang to All Participants: team building, lunch with team members, knowledge sharing June 23, 2017 9:08:34 AM from Pieh-Chun Tsai to All Participants: weekly meeting, team building and lunch together June 23, 2017 9:08:50 AM from Abigail Mirarchi to All Participants: ----------------- Methods to provide feedback to my employees June 23, 2017 9:08:56 AM from Yi Zhang to All Participants: 1:1 June 23, 2017 9:09:00 AM from Jennete Padayao Camalig to All Participants: my immediate manager and HR June 23, 2017 9:09:30 AM from Sherry Pan to All Participants: talk personally and immediately June 23, 2017 9:10:01 AM from Pieh-Chun Tsai to All Participants: 1:1 and messengers June 23, 2017 9:12:10 AM from Abigail Mirarchi to All Participants: ----------------- Coaching my employees June 23, 2017 9:12:39 AM from Pieh-Chun Tsai to All Participants: 1:1, emails and messengers June 23, 2017 9:12:51 AM from Jennete Padayao Camalig to All Participants: my immediate manager June 23, 2017 9:13:05 AM from Sherry Pan to All Participants: Joined visit, also ask team members to do lunch and learn, for product issue I will ask them to check SMART and learning portal June 23, 2017 9:13:06 AM from Yi Zhang to All Participants: Again, seak help from my manager and also other senior managers in my office. June 23, 2017 9:13:33 AM from Abigail Mirarchi to All Participants: ------------- Providing career development conversations June 23, 2017 9:13:39 AM from Sherry Pan to All Participants: Workday June 23, 2017 9:13:44 AM from Jennete Padayao Camalig to All Participants: workday June 23, 2017 9:13:44 AM from Sherry Pan to All Participants: HR website June 23, 2017 9:13:52 AM from Pieh-Chun Tsai to All Participants: the hub, MWD June 23, 2017 9:14:05 AM from Yi Zhang to All Participants: GRF and HR website, as well as talking with my HRBP June 23, 2017 9:14:17 AM from Si Hui Seng to All Participants: MWD = My Work day June 23, 2017 9:14:26 AM from Emily Finch to All Participants: :D June 23, 2017 9:14:35 AM from Emily Finch to All Participants: yes drink more coffee June 23, 2017 9:14:42 AM from Emily Finch to All Participants: her blood has turned to coffee!!! June 23, 2017 9:14:53 AM from Abigail Mirarchi to All Participants: -----------Communicating and modeling an enterprise mindset June 23, 2017 9:15:10 AM from Jennete Padayao Camalig to All Participants: my immediate manger and HR June 23, 2017 9:15:19 AM from Sherry Pan to All Participants: HR June 23, 2017 9:15:51 AM from Yi Zhang to All Participants: Townhall and Webcast from senior mangement team, share what I heared and learn to my team for enterprise mindset. June 23, 2017 9:15:53 AM from Pieh-Chun Tsai to All Participants: HR or my direct reporting manager June 23, 2017 9:17:20 AM from Si Hui Seng to All Participants: -------------------------------------- June 23, 2017 9:17:43 AM from Sherry Pan to All Participants: I attend Townhall June 23, 2017 9:18:06 AM from Sherry Pan to All Participants: no not from myself June 23, 2017 9:18:17 AM from Sherry Pan to All Participants: but I will join townhall June 23, 2017 9:18:51 AM from Sherry Pan to All Participants: We can check Eikon and find out the figures June 23, 2017 9:19:10 AM from Yi Zhang to All Participants: training will be help June 23, 2017 9:20:04 AM from Jennete Padayao Camalig to All Participants: training on how to go about analyzing and how to interpret financial report June 23, 2017 9:22:23 AM from Yi Zhang to All Participants: Like a User guide to help understanding the financial reports June 23, 2017 9:24:03 AM from Sherry Pan to All Participants: while I found out the figures, I can explain those figures June 23, 2017 9:25:04 AM from Abigail Mirarchi to All Participants: ---------------------- June 23, 2017 9:25:41 AM from Pieh-Chun Tsai to All Participants: analysis historical sales info from SFDC and developing strategic plans June 23, 2017 9:25:49 AM from Jennete Padayao Camalig to All Participants: I usually discussed with my immediate manager and my immediate managers manager and get some inputs from the team June 23, 2017 9:26:13 AM from Yi Zhang to All Participants: hard to answer from me as I don't need to be for those in my group. June 23, 2017 9:26:31 AM from Sherry Pan to All Participants: I will discuss with my manager also admin team to get some figures, also join peers meeting June 23, 2017 9:28:09 AM from Si Hui Seng to All Participants: --------------------------------------- June 23, 2017 9:28:59 AM from Pieh-Chun Tsai to All Participants: 1, 9 June 23, 2017 9:29:11 AM from Sherry Pan to All Participants: 1&9 June 23, 2017 9:29:31 AM from Yi Zhang to All Participants: 6,9 June 23, 2017 9:29:31 AM from Yi Zhang to All Participants: 6,9 June 23, 2017 9:29:31 AM from Jennete Padayao Camalig to All Participants: communicating and modeling an enterprise mindset and building a diverse and inclusive team June 23, 2017 9:30:11 AM from Si Hui Seng to All Participants: ------------------------------------------------------ June 23, 2017 9:30:26 AM from Abigail Mirarchi to All Participants: ------------------------------------ June 23, 2017 9:30:40 AM from Yi Zhang to All Participants: 2015 June 23, 2017 9:30:55 AM from Jennete Padayao Camalig to All Participants: 2013 June 23, 2017 9:31:05 AM from Sherry Pan to All Participants: 2015 June 23, 2017 9:31:11 AM from Pieh-Chun Tsai to All Participants: 2015 maybe June 23, 2017 9:32:02 AM from Sherry Pan to All Participants: last year I attend Webex training for those topics June 23, 2017 9:32:32 AM from Emily Finch to All Participants: e.g. 1,5 9 June 23, 2017 9:32:38 AM from Abigail Mirarchi to All Participants: --------------------------- June 23, 2017 9:33:01 AM from Pieh-Chun Tsai to All Participants: 345 June 23, 2017 9:33:02 AM from Sherry Pan to All Participants: 146 June 23, 2017 9:33:06 AM from Jennete Padayao Camalig to All Participants: 1,10 and 5 June 23, 2017 9:33:07 AM from Yi Zhang to All Participants: 3,8,10 June 23, 2017 9:38:09 AM from Abigail Mirarchi to All Participants: ---------------------------- What skill topic isn’t provided that you would expect to see or observed that should be included? And Why? June 23, 2017 9:39:05 AM from Sherry Pan to All Participants: I did not attend all, so hard to say need to add more June 23, 2017 9:39:25 AM from Jennete Padayao Camalig to All Participants: honestly I can't think of any June 23, 2017 9:39:25 AM from Emily Finch to All Participants: e.g. dealing with team conflict June 23, 2017 9:40:01 AM from Pieh-Chun Tsai to All Participants: turbulence management June 23, 2017 9:40:11 AM from Yi Zhang to All Participants: Yes conlfict management June 23, 2017 9:42:03 AM from Si Hui Seng to All Participants: -------------------------------------------- June 23, 2017 9:43:50 AM from Yi Zhang to All Participants: 3to4 June 23, 2017 9:43:56 AM from Sherry Pan to All Participants: more f2f training June 23, 2017 9:44:05 AM from Si Hui Seng to All Participants: Jen - 2 full day June 23, 2017 9:44:07 AM from Yi Zhang to All Participants: Yes, more face to face June 23, 2017 9:44:32 AM from Yi Zhang to All Participants: Virtual is not effeciency June 23, 2017 9:45:45 AM from Si Hui Seng to All Participants: ------------------------ June 23, 2017 9:46:11 AM from Sherry Pan to All Participants: no opnion June 23, 2017 9:46:29 AM from Abigail Mirarchi to All Participants: ---------------------- June 23, 2017 9:47:13 AM from Sherry Pan to All Participants: 1 to 3 months after promotion June 23, 2017 9:47:14 AM from Yi Zhang to All Participants: after 6 months June 23, 2017 9:47:15 AM from Pieh-Chun Tsai to All Participants: within 90 days after their promotion June 23, 2017 9:47:47 AM from Jennete Padayao Camalig to All Participants: before promotion if possible or 15-30 days after promotion June 23, 2017 9:51:30 AM from Si Hui Seng to All Participants: ------------------------------------- June 23, 2017 9:53:12 AM from Jennete Padayao Camalig to All Participants: how about checking on the application of the summit/training June 23, 2017 9:54:40 AM from Yi Zhang to All Participants: good for me