Asia MaTR Focus Group - 23 June 2017



from Emily Finch to All Participants:
pieh has lost audio
from Emily Finch to All Participants:
ok they're back! welcome back Peih-Chun
from Si Hui Seng to All Participants:
Hello Everyone, this is Grace Seng, L&D Manager APAC
from Emily Finch to All Participants:
Emily Finch, 9 fabulous years i've been here of which 3 of them i have been a manager.
from Sherry Pan to All Panelists:
My name is Sherry Pan, Client Specialist Manager in Taiwan.  I joined TR for 4 years
from Pieh-Chun Tsai to Host, Presenter & Panelists:
Hi all, This is Peg from GGOANA, Senior Territory Sales Manager
from Jennete Padayao Camalig to Host, Presenter & Panelists:
I'm from Capital Markets Publishing and been with the company for 18 years
from Pieh-Chun Tsai to All Participants:
Yes, can do now :)
from Pieh-Chun Tsai to All Participants:
Hi all, This is Peg from GGOANA, Senior Territory Sales Manager
from Emily Finch to All Participants:
hurrah! Thanks Peg!
from Jennete Padayao Camalig to All Participants:
I'm from Capital Markets Publishing and been with the company for 18 years
from Pieh-Chun Tsai to All Participants:
Sorry, I am Peg, I'm with TR 3 years already :)
from Yi Zhang to All Participants:
Yi Zhang, also can call me Paul, I worked for TR 8 years. started from Aug 2009. I am in ET&O and DataScope Team. QA manager. 
from Jennete Padayao Camalig to All Participants:
yes!, thanks you
from Jennete Padayao Camalig to All Participants:
my first job 
from Jennete Padayao Camalig to All Participants:
:)
from Jennete Padayao Camalig to All Participants:
sure
from Abigail Mirarchi to All Participants:
------------------What specific skills or resources did you find necessary for your transition?from Jennete Padayao Camalig to All Participants:
Coaching for Performance and dynamic delagation
from Yi Zhang to All Participants:
ownership, deeper understanding about the projects I am working on, understanding the goals, roadmap. Work as a role model for the team member.
from Sherry Pan to All Panelists:
engagement with cross dept
from Abigail Mirarchi to All Participants:
---------------Which skill areas / learning content was not provided that you were expecting, or needed for your role?from Jennete Padayao Camalig to All Participants:
When I transition as Account Manager - training on how to handle accounts esp I cam from Content (production)
from Yi Zhang to All Participants:
When I am a new QA team lead,- training on how to delegate the works to others, how to encourage team members
from Sherry Pan to All Panelists:
Whiile I became a Manager, I hope to know more about HR tools
from Abigail Mirarchi to All Participants:
--------------------Who did you contact or where did you obtain support to your needs?from Sherry Pan to All Panelists:
Support from The Hub
from Jennete Padayao Camalig to All Participants:
my immediate manager and I learn as I do the job
from Yi Zhang to All Participants:
FIrst talk with my manager, second I will find some senior manager in my office and talk with them for my questions and try to get answers.
from Jennete Padayao Camalig to All Participants:
though afte few months we have formal training on handling calls
from Sherry Pan to All Panelists:
My manager is almost the same date on boarding with me
from Sherry Pan to All Panelists:
HR 
from Abigail Mirarchi to All Participants:
--------What specific skills or resources did you find necessary when you joined?from Abigail Mirarchi to All Participants:
------ Which skill areas / learning content was not provided that you were expecting, or needed for your role?from Abigail Mirarchi to All Participants:
------------Recruitmentfrom Jennete Padayao Camalig to All Participants:
HR
from Sherry Pan to All Participants:
HR
from Emily Finch to All Participants:
e.g. i go to my HRBP 
from Yi Zhang to All Participants:
My HR parter
from Pieh-Chun Tsai to All Participants:
HR yes
from Sherry Pan to All Participants:
Workday
from Abigail Mirarchi to All Participants:
-Managing time off requestsfrom Pieh-Chun Tsai to All Participants:
absence managemnet
from Jennete Padayao Camalig to All Participants:
ERIC
from Yi Zhang to All Participants:
Absense management
from Sherry Pan to All Participants:
AB
from Jennete Padayao Camalig to All Participants:
yes
from Jennete Padayao Camalig to All Participants:
a system
from Jennete Padayao Camalig to All Participants:
:)
from Sherry Pan to All Participants:
Absence Management
from Si Hui Seng to All Participants:
My first time seeing Eric as a system!
from Abigail Mirarchi to All Participants:
---------Performance management (goal setting and achievement) from Emily Finch to All Participants:
our receptionist in London is called Eric!
from Yi Zhang to All Participants:
OPM and then workday.
from Sherry Pan to All Participants:
Workday
from Jennete Padayao Camalig to All Participants:
Workday
from Pieh-Chun Tsai to All Participants:
SFDC
from Si Hui Seng to All Participants:
OPM - Performance Management
from Abigail Mirarchi to All Participants:
-------Employee ad-hoc inquiriesfrom Jennete Padayao Camalig to All Participants:
ERIC
from Pieh-Chun Tsai to All Participants:
email 
from Sherry Pan to All Participants:
check with AM team leader and Email
from Yi Zhang to All Participants:
If I can not answer, I will ask my manager or some other senior manager.
from Abigail Mirarchi to All Participants:
---------------- Building a diverse and inclusive team environmentfrom Sherry Pan to All Participants:
weekly meeting and team building
from Jennete Padayao Camalig to All Participants:
the hub and my friends from HR and Pride at work
from Yi Zhang to All Participants:
team building, lunch with team members, knowledge sharing
from Pieh-Chun Tsai to All Participants:
weekly meeting, team building and lunch together 
from Abigail Mirarchi to All Participants:
----------------- Methods to provide feedback to my employees from Yi Zhang to All Participants:
1:1
from Jennete Padayao Camalig to All Participants:
my immediate manager and HR
from Sherry Pan to All Participants:
talk personally and immediately
from Pieh-Chun Tsai to All Participants:
1:1 and messengers
from Abigail Mirarchi to All Participants:
----------------- Coaching my employeesfrom Pieh-Chun Tsai to All Participants:
1:1, emails and messengers
from Jennete Padayao Camalig to All Participants:
my immediate manager 
from Sherry Pan to All Participants:
Joined visit, also ask team members to do lunch and learn, for product issue I will ask them to check SMART and learning portal
from Yi Zhang to All Participants:
Again, seak help from my manager and also other senior managers in my office. 
from Abigail Mirarchi to All Participants:
------------- Providing career development conversationsfrom Sherry Pan to All Participants:
Workday 
from Jennete Padayao Camalig to All Participants:
workday
from Sherry Pan to All Participants:
HR website
from Pieh-Chun Tsai to All Participants:
the hub, MWD
from Yi Zhang to All Participants:
GRF and HR website, as well as talking with my HRBP
from Si Hui Seng to All Participants:
MWD = My Work day
from Emily Finch to All Participants:
:D
from Emily Finch to All Participants:
yes drink more coffee
from Emily Finch to All Participants:
her blood has turned to coffee!!!
from Abigail Mirarchi to All Participants:
-----------Communicating and modeling an enterprise mindsetfrom Jennete Padayao Camalig to All Participants:
my immediate manger and HR
from Sherry Pan to All Participants:
HR
from Yi Zhang to All Participants:
Townhall and Webcast from senior mangement team, share what I heared and learn to my team for enterprise mindset.
from Pieh-Chun Tsai to All Participants:
HR or my direct reporting manager
from Si Hui Seng to All Participants:
--------------------------------------
from Sherry Pan to All Participants:
I attend Townhall
from Sherry Pan to All Participants:
no not from myself
from Sherry Pan to All Participants:
but I will join townhall
from Sherry Pan to All Participants:
We can check Eikon and find out the figures
from Yi Zhang to All Participants:
training will be help
from Jennete Padayao Camalig to All Participants:
training on how to go about analyzing and how to interpret financial report
from Yi Zhang to All Participants:
Like a User guide to help understanding the financial reports
from Sherry Pan to All Participants:
while I found out the figures, I can explain those figures
from Abigail Mirarchi to All Participants:
----------------------
from Pieh-Chun Tsai to All Participants:
analysis historical sales info from SFDC and developing strategic plans
from Jennete Padayao Camalig to All Participants:
I usually discussed with my immediate manager and my immediate managers manager and get some inputs from the team
from Yi Zhang to All Participants:
hard to answer from me as I don't need to be for those in my group.
from Sherry Pan to All Participants:
I will discuss with my manager also admin team to get some figures, also join peers meeting
from Si Hui Seng to All Participants:
---------------------------------------
from Pieh-Chun Tsai to All Participants:
1, 9 
from Sherry Pan to All Participants:
1&9
from Yi Zhang to All Participants:
6,9
from Yi Zhang to All Participants:
6,9
from Jennete Padayao Camalig to All Participants:
communicating and modeling an enterprise mindset and building a diverse and inclusive team
from Si Hui Seng to All Participants:
------------------------------------------------------
from Abigail Mirarchi to All Participants:
------------------------------------
from Yi Zhang to All Participants:
2015
from Jennete Padayao Camalig to All Participants:
2013 
from Sherry Pan to All Participants:
2015
from Pieh-Chun Tsai to All Participants:
2015 maybe
from Sherry Pan to All Participants:
last year I attend Webex training for those topics
from Emily Finch to All Participants:
e.g. 1,5 9
from Abigail Mirarchi to All Participants:
---------------------------
from Pieh-Chun Tsai to All Participants:
345
from Sherry Pan to All Participants:
146
from Jennete Padayao Camalig to All Participants:
1,10 and 5
from Yi Zhang to All Participants:
3,8,10
from Abigail Mirarchi to All Participants:
---------------------------- What skill topic isn’t provided that you would expect to see or observed that should be included? And Why?from Sherry Pan to All Participants:
I did not attend all, so hard to say need to add more
from Jennete Padayao Camalig to All Participants:
honestly I can't think of any
from Emily Finch to All Participants:
e.g. dealing with team conflict
from Pieh-Chun Tsai to All Participants:
turbulence management
from Yi Zhang to All Participants:
Yes conlfict management
from Si Hui Seng to All Participants:
--------------------------------------------
from Yi Zhang to All Participants:
3to4
from Sherry Pan to All Participants:
more f2f training
from Si Hui Seng to All Participants:
Jen - 2 full day
from Yi Zhang to All Participants:
Yes, more face to face
from Yi Zhang to All Participants:
Virtual is not effeciency 
from Si Hui Seng to All Participants:
------------------------ 
from Sherry Pan to All Participants:
no opnion
from Abigail Mirarchi to All Participants:
----------------------
from Sherry Pan to All Participants:
1 to 3 months after promotion
from Yi Zhang to All Participants:
after 6 months
from Pieh-Chun Tsai to All Participants:
within 90 days after their promotion
from Jennete Padayao Camalig to All Participants:
before promotion if possible or 15-30 days after promotion
from Si Hui Seng to All Participants:
-------------------------------------
from Jennete Padayao Camalig to All Participants:
how about checking on the application of the summit/training
from Yi Zhang to All Participants:
good for me